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Kelly Roofing Strives for Efficient Customer Service

As a part of our commitment to great customer service, the Kelly Roofing team makes an effort to stay up to date on the latest technology tools available.  This is an ongoing pursuit for us and has earned attention within the roofing industry.

The Importance of Efficient Management

Whether you’re looking at personal finances, a staff of multiple employees, or your business assets, using efficient management techniques are an imperative component of success. All too often, from a business perspective, customer service usually falls short when a company begins to experience growth.

This can happen in a variety of ways, but our goal was to ensure that it didn’t happen to our customers. So we found a great CRM software option that helps us to stay on track with our work orders, billing, and specialized customer needs.

The Organized System

Case Study Screenshot
Kelly Roofing featured in a case study by AttachmentExtractor.

Thanks in a large part to the incredible help of Microsoft Dynamics, Kelly Roofing continues to experience growth, enabling us to help more homeowners within our service area of Naples.

If our customers or business partners take the time to send us information, we think it is important to maintain organized files and records.  We have been excited to work with tools such as AttachmentExtractor, a great add-on to our software that keeps our emailed documents in order, to stay on top of a large volume of electronic communication and filing requirements.

Technology can be a great means of saving valuable time and resources for our company, paving the way for further opportunities to provide valuable services to those who are in need.

Time to Do What We Do Best

Of course, the best part about technology is that it makes it easier for us to do what we do best: roof repair and replacement.

At the end of the day, we just want to make sure each roof we work on is watertight and ready to protect your home and family from the weather.

Contact Kelly Roofing to learn more about the roof repair and replacement options for your home or business in the Naples area.